We know that your privacy is very important to you.  We make it our business for it to be as important to us.

We aim to be as clear as possible about how and why we use information about you on this website.  If your questions are not fully answered by the information below, please contact us.  We’ll be happy to help.

Our guiding privacy principles

Compliance with the Data Protection Act 1998 underlies all of our personal information privacy practices. We also have a set of guiding principles which govern how we use the information that we collect about you on this website. These principles are: 

We aim to continuously improve our website for you. 
We use information about you to help us to do this.
We give you control over the information that we hold about you, who is allowed to see it and how it is used.
We will not use your information for any other reason unless you specifically allow us to by choosing to select the opt in boxes on our registration form.
We take all reasonable care to safeguard your information through security policies and secure business processes.

Why we collect information from you

To provide you with online services. Each service has different information requirements. Therefore the information we need, and what it is needed for, can differ. For full details please refer to the terms and conditions for each service.

To enhance or improve your experience on our website.

How we collect information from you

We collect information from you in three ways:

Directly from you. Sometimes we'll ask you for information about yourself, for example in our registration form or when you make a purchase in the Shop

From third parties. We may ask for information about you from third parties, for example when we get authorisation for a payment you make using a credit or debit card

From what you do on our site.  This can show us for example which products you use most and least.  We will use this information to personalise the site to better meet your needs and, where you have given us your consent by choosing to opt-in on the registration form, to provide you with information about our products and services we believe will be of interest to you.

How long do we keep your information?

We will keep your information that's necessary for us to provide you with a service you have requested or purchased through this website for as long as it takes us to provide that service

We will keep other information about you if it is necessary for us to do so to comply with the lawLinks to other sites This website includes links to other sites. We make every effort to provide links to high quality, reputable sites but we're not responsible for their privacy practices or, site content, or the services they offer.

Links to other sites

This website includes links to other sites. We make every effort to provide links to high quality, reputable sites but we're not responsible for their privacy practices or, site content, or the services they offer.